16th Jan, 2024 @ 10:07 am

This Playfina casino review will give you a quick rundown of the Playfina Casino, an Australian casino founded in 2022. It offers a loyalty program and VIP club too, but what about the main features on offer from this casino?

Bonuses available

Looking into the sign-up bonuses from Playfina Casino, for new members, there are a few options available. The welcome package offered on the front page states that there is up to AUD$1670 and 600 free spins on offer. This is broken down over three deposits, with a 1st deposit, 2nd deposit, and 3rd deposit offer that is split across the AUD$1670 and 600 free spins stated. Let's take a look at it a little further below.

There is a 1st deposit bonus, which offers up to AUD$330, plus up to 200 free spins. This requires a promo code of 'FIRST' to be used. There are two options available when using this deposit offer. Depositing from AUD$30 will get you a 100% match of your deposit, plus 100 free spins. Alternatively, deposit from AUD$165 up to AUD$300, and you will get 100% match of your deposit, plus 200 free spins. This offer can only be used on one pokie Game, 'Lady Wolf Moon'.

While I don't rate the welcome bonus as anything too special, there are a number of other bonuses that are available. These include some form of free spins and/or deposit match on each day of the week. Some of the promotional offers include Monday Happy Spins (up to 560 free spins), Big Bounty Tuesday (up to 100 free spins), and Free Spins Wednesday (up to 500 free spins). It should be noted that all deposit bonuses also have a wager of x40. However, I do quite like that there is a range of promotions available to players, whether they are new or existing customers.

Playfina Casino games

This casino is licensed by the Curaçao Gaming Control Board, so all its games are well-regulated. Playfina Casino offers a full range of table games, such as blackjack, roulette, baccarat, and poker. What's great to see here is that there many variations of these that are available to players. For example, under the roulette bracket, you'll find European Roulette, American Roulette, and Lucky Roulette. Also, you can play table games in computer-based versions, or in live versions. So there's plenty of options on offer.

The casino also offers an array of well-known game developers that include Felix Gaming, Spadegaming, Fugaso, Onlyplay, Bulletproof, Evoplay Entertainment, Evolution, Pragmatic Play, Platipus, Popiplay, Spribe and Yggdrasil.

Payment Methods at Playfina Casino

When it comes to payment options at Playfina Casino, there is no shortage of options. Customers can use Skrill, Maestro, and Bitcoin to make a maximum deposit or withdrawal of AUD$1000. These payment methods have a waiting time of around only 1-2 hours too.

Alternatively, more traditional methods of deposit are available, like e-wallet and bank transfer deposits. Using fiat currencies to make deposits is possible using Visa, MasterCard, Neosurf, MiFinity, CashtoCode, and EZeeWallet for minimum deposits of AUD$30, while PayID, and ApplePay have an AUD$20 minimum deposit. All of these methods of deposit result in instant deposit and no commission fees, which is perfect.

There's also a full range of cryptocurrencies that can be used, like Bitcoin, Dogecoin, Ethereum, and Tether among others. The minimum deposit for this method is AUD$20, with no maximum, and the deposits are instant.

Overall I think the payment methods on offer are really broad and provide excellent deposit and withdrawal times. Plus, having no commission on deposits and withdrawals is a major win, to be honest.

Support options for customers

When you're using an online casino, it's really important that you have access to customer support options just in case something goes wrong. Firstly, you can contact Playfina via a dedicated customer service email address ([email protected]). But if you need to contact Playfina's team, I'd suggest using the online chat function first. This chat feature was super easy to find and use. Plus, it's available 24/7. So that's a positive for this casino, where other casinos often fall short on the customer support side of things.

Safeguarding customers by providing gambling addiction support is also key. Playfina offers an entire section on gambling awareness. There is a full list of ways that customers can regulate their gambling too, which is excellent to see. Customers can utilise personal limit options, such as deposit, loss, wager, session or cooling-off limits. There are also links to external organisations that can help people who want extra help with any issues they may have with gambling.

“I want people to understand, gambling is not a bad thing if you do it within the framework of what it’s meant to be, which is fun and entertaining.”– Michael Jordan

Accessibility of Playfina Casino

Accessing Playfina Casino is possible via iOS, Windows, and Android devices. In fact, there's an entire mobile version of the Playfina Casino website available to users. Having access to the casino from a device is really key, so I was pleased to see that this was possible, and that I didn't have to resort to a computer to log on to the service while out and about.

Final comments on the Playfina Casino experience

Overall, Playfina Casino is a great online casino, but it is a shame to see that it doesn't offer sports betting, which is hugely popular these days. However, it does offer a huge range of games to enjoy, with seemingly more added frequently. The welcome bonus is a bit mediocre, but generally there are a lot of promotional offers available to players to make up for that. Regardless, this online casino is a great option for players in Australia.

Cooper Lycan stated that, 'the digital and mobile gambling space currently has a leg up on their analog counterparts because the online space tends to be more inclusive than casinos.' Based on my experience of Playfina Casino, I'd agree wholeheartedly that this particular online gambling space provides far more options at the touch of a button than I'd get from a physical casino visit. I'd just like to see sports betting integrated into the platform too, but that's probably just me being picky.